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- When a deadline is triggered, and where the exception name matches the one set for a transition, the flow will execute along that transition to the next element along the workflow.
- Add an Exception-type transition from the activity to the next (i.e., Send Reminder).
- Set the type of condition to 'Exception'.
- Enter an Exception name (e.g., TIMEOUT) in the Expression text area.
- Confirm and close the properties window for the transition.
Tips
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Remember to turn on Deadline Checker Interval in General Settings so that Deadlines will be triggered. |
- You can set multiple deadlines in an activity. They can include a first-level reminder (asynchronous) which is then followed by an escalation (synchronous) if the activity has not been completed within the time limit.
- Remember to match the exception names. If they do not match, nothing will happen.