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email is showing hash variables. not the values

 
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how can i fix this?

  1. Hugo

    Hey there, We would appreciate it very much if you can help to feedback to the community by clicking on "Accept Answer" on those solutions that worked for you or to the question that you asked. Thanks. Hugo

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1 answer

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    what kind of hash variables are you using?

    Sometimes the hash variables are shown as a string when there is no data record found for the hash variable.

    For example: #form.example_table.exampleField[100]#

    If id 100 doesn't exist in the table, the hash variable string "#form.example_table.exampleField[100]#" will show up in the email.

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