4 answers
- 10-1
Hi, based on the error you have pasted it looks like a Twilio problem and not Joget problem please refer: Sender ID restrictions in the destination country: Many countries limit which numbers, short-codes, and/or alphanumeric senders can be used in that region. Consult the SMS guidelines for the destination region.
Hope this helps. Thanks- quem
thanks
Add your comment... - 10-1
1745
ERROR 14 May 2025 13:47:22 org.joget.marketplace.TwilioMessageTool - Message cannot be sent with the current combination of 'To' (+63 909 330 XXXX) and/or 'From' (+19704147343) parameters
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com.twilio.exception.ApiException: Message cannot be sent with the current combination of 'To' (+63 909 330 XXXX) and/or 'From' (+19704147343) parameters
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at com.twilio.rest.api.v2010.account.MessageCreator.create(MessageCreator.java:241) ~[twilio-tool-8.0.0.jar:?]
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at com.twilio.rest.api.v2010.account.MessageCreator.create(MessageCreator.java:38) ~[twilio-tool-8.0.0.jar:?]
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at com.twilio.base.Creator.create(Creator.java:40) ~[twilio-tool-8.0.0.jar:?]
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at org.joget.marketplace.TwilioMessageTool.execute(TwilioMessageTool.java:71) [twilio-tool-8.0.0.jar:?]
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at org.joget.apps.app.lib.MultiTools.execute_aroundBody12(MultiTools.java:132) [classes/:?]
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at org.joget.apps.app.lib.MultiTools.execute_aroundBody13$advice(MultiTools.java:102) [classes/:?]
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at org.joget.apps.app.lib.MultiTools.execute(MultiTools.java:1) [classes/:?]
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at org.joget.apps.app.service.AppWorkflowHelper.executeTool(AppWorkflowHelper.java:130) [classes/:?]Add your comment... - 10-1
Here is the system logs
Add your comment... - 10-1
Hi, what exceptions are you getting in the logs? That should give an indication of what the actual problems are.
Add your comment...
Hello everyone, I’m having an issue with the Twilio Message Tool plugin. I’m trying to test it within a process, but when I run the test, the message doesn’t get sent to the number I entered. For reference, I’m using a Twilio free trial number.